Effective Performance Reviews, Giving Feedback and Coaching Series

Human Resources New Zealand (HRNZ)

About this session

A two-part virtual series covering effective performance reviews, feedback, and coaching skills for HR professionals and managers. The course includes contemporary performance frameworks, coaching models (GROW and COACH), practical tools for fair assessment, and guidance on legal compliance from an employment lawyer.

Course Content

Session 1 (13 Oct): Effective Performance Reviews and Frameworks - performance review processes, balanced scorecard, performance management dashboards, continuous performance development, Performance Development Plans. Session 2 (20 Oct): Giving Feedback and Coaching - feedback skills, GROW and COACH models, emotional intelligence, active listening, two-way feedback techniques.

Who Should Attend

HR and People and Culture professionals in their first five years of practice, or those wanting to strengthen performance development processes. Also valuable for managers and supervisors wanting to improve performance conversations, set clear goals, conduct reviews with confidence, and coach staff effectively.

What's Included

Digital workbooks for each session with checklists, templates, and conversation tools. Interactive virtual sessions with small-group discussions, case studies, and Q&A opportunities. Practical tools applicable immediately in your organisation.

Fees

HRNZ Member: $713.00 (includes GST). Non-member: $851.00 (includes GST). Limited to 25 attendees. Registrations close 12:00pm Monday 12 October.