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VERSION:2.0
PRODID:-//Skillfull//Content Partner Calendar//EN
CALSCALE:GREGORIAN
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UID:mortgage-and-finance-association-of-australia-mfaa-ical-98dddff043e6b2a
 518c51f2068488049@skillfull.com
DTSTAMP:20261107T095611Z
DTSTART:20261124T030000Z
DTEND:20261124T040000Z
SUMMARY:Webinar - When a client’s credit history tells only part of the s
 tory: Understanding financial abuse and the broker’s role
DESCRIPTION:A default\, multiple credit enquiries or a loan a client does n
 ot recognise may raise questions that go beyond a credit assessment. How c
 an a mortgage and finance broker respond when financial abuse may have aff
 ected a client’s credit position? Building on the MFAA Women in Finance 
 Broking series\, this webinar will explore the practical application of th
 e Recognise. Respond. Refer. framework. Using a client scenario\, the disc
 ussion will examine how financial abuse can affect credit\, the potential 
 pathways for addressing those impacts\, where specialist support fits and 
 the appropriate role of the mortgage and finance broker when a client is r
 eady to consider their next steps. Key Speakers Full Stop Australia – Fi
 nancial Abuse and Trauma-Informed Practice Providing specialist insights i
 nto recognising financial abuse and coercive control\, approaching sensiti
 ve conversations with care\, maintaining professional boundaries and ident
 ifying appropriate referral pathways. Financial Counselling Australia (FCA
 ) – Financial Counselling and Client Support Exploring the role of finan
 cial counsellors\, how clients can access assistance with debt and financi
 al hardship\, and how mortgage and finance brokers can appropriately conne
 ct clients with specialist support. Arca – Credit Reporting and Financia
 l Abuse Providing insights into Arca’s Principles of Best Practice: Dome
 stic Abuse and Credit\, including fraudulent credit\, coerced credit and d
 omestic-abuse-impacted credit\, and the potential pathways for addressing 
 credit-reporting impacts. MFAA – Session Facilitator Guiding the discuss
 ion through a practical client scenario and drawing together the key consi
 derations for mortgage and finance brokers. This webinar will help you: 
 🎯Recognise potential indicators of financial abuse that may emerge thro
 ugh a client’s credit history\, financial circumstances or lending appli
 cation\, without making assumptions or undertaking an investigation. 🎯R
 espond appropriately and with care when a clien
URL:https://www.mfaa.com.au/event/webinar-when-a-clients-credit-history-tel
 ls-only-part-of-the-story-understanding-financial-abuse-and-the-brokers-ro
 le
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